When a potentially fraudulent transaction is detected, the following will occur:
- You will receive a text and an email asking you to verify the transaction. You can respond to one or the other.
- If you don't reply to either, you will receive up to three phone calls over the course of three hours to verify the transaction.
- If you do not reply to any of the alerts within three hours. your card will be permanently disabled. Give us a call and we will order you a new card.
Still need to activate?
- Activate your card by calling 1-800-631-3197. Stay on the line to set your PIN.
- Update your recurring and saved payment methods. Your card number, expiration date, and security code are all different.
- Your new card is contactless! You can now "tap" your card on all terminals that allow contactless payments.
- Please destroy and discard your old cards.
Our Members, Their Stories
I am a rather new member, but so far, after three visits inside this branch, I am extremely impressed with all of the staff. They have friendly, cheerful, smiling faces and helpful attitudes. Great job Mutual First Federal on Blondo! Not to mention this is one of only a very few local Omaha credit unions participating in the national shared branch network program.