More Banking Services

Direct Deposit

It’s easy and free to sign up for direct deposit, plus it’s convenient! It enables you to have your regular paycheck, pension or Social Security payments directly deposited into your Mutual 1^st Federal checking or savings account. Just provide your Mutual 1^st Federal account number and routing number: 304083147.

Reorder Debit/Credit Card and Report Lost/Stolen Card

For your own protection, always report a lost or stolen debit card immediately.

• During business hours:
  Call 402.697.8200, or
  Toll free: 877.697.8545
• After business hours:
  For debit cards, call 800.472.3272
  For credit cards, call 800.991.4964
  

Or email us to report a card lost or stolen and we will be in touch.

Reorder Checks

No need to run to the credit union - reorder online here.

All the info you need can be found on the bottom of your last check (routing and account number).
If this is your first time ordering checks or you've moved since your last order, you will need to contact the branch to place your order.

Request Stop Payment

To stop a payment on a check or ACH, log into your online banking account and click the ‘More Tools’ icon, then the ‘Stop Payment’ link. Follow the prompts to stop the check or ACH payment. To view a copy of a cleared check, log into your online banking account and scroll through your checking account history to find the cleared check. Highlight the check and then click ‘Check Image’. If the cleared check is older than six months, please contact us. Please view our fee schedule for any possible fees associated with stop payments or cleared check copies.

Report International Travel and Transactions

If you intend to use your Mutual 1st Federal debit or credit card for international purchases or are planning to travel outside of the United States, please submit the dates and countries you will be transacting or traveling to ensure uninterrupted use of your debit or credit card.

Telephone Teller

Access your Mutual 1st Federal accounts from any touchtone phone to securely check current balances, see if a transaction has posted, and more. Call 402.330.0104 or toll free 800.697.9247

Switch Kit

1. Open your new account
2. Set up direct deposit
3. Switch any automatic payments
4. Close existing accounts

Some common local payees you may have set up for automatic withdrawal are Cox, Century Link, MUD and OPPD. When closing your old accounts, you’ll want to confirm all written checks have cleared and automatic deposits and transfers are set up with your Mutual 1^st Federal account.

Courtesy Pay: Opt-in Request Form

Courtesy Pay is a service Mutual 1^st Federal offers to save you embarrassment and inconvenience when you do not have enough money in your account to cover a transaction. We pay the transaction on your behalf, but charge a fee of $32 for each overdraft. You will have 30 days to cover the original transaction plus the $32 fee. Courtesy Pay is specific to ATM transactions and debit card purchases on checking accounts.

If you wish to have transactions approved when funds are not available in your checking account, you will need to complete this form and ‘opt-in’ to agree to pay an overdraft fee, otherwise the transaction will be denied.

Safe Deposit Boxes

Mutual 1^st Federal has safe deposit boxes at our Millard location:
14510 F Street
Omaha, NE 68137

Safe Deposit Boxes are available at our 14510 F Street location only.
Fees for lost keys and drilling will be charged for actual cost incurred.